Contact Us
CookCode is dedicated to providing the highest levels of customer service. If you need assistance please submit questions to our Support Forum or feedback form.
Please check out our FAQ for answers to the most commonly asked questions that we receive from our publishers and affiliates. If you still have questions that are not answered in the FAQ, or if you need further assistance with your account, please use this support forum.
Of course, you can ask questions through email:
Purchase Questions
Publisher and Affiliate Questions
Technique Questions
Our customer service department is available to assist you Monday through Friday from 8:00 am through 5:00 pm.(GMT+8)
For the most prompt service, please use the Support Forum and Email above. To help us answer all of our clients and customers as quickly as possible.
If you have problems with the customer service ways above, you may contact us via fax or traditional mail. Please be sure to include the following information with your fax or mail so that we can contact you with the most complete answer possible: your first and last name and an email address and phone number. If you are a customer or a publisher or an affiliate, please include your email which registered at cookcode.com.
To call us, please dial: +86 572 2607144
To send fax to us, please dial: +86 572 2576169
To send postal mail, please use the following address:
HuZhou HongDi science & technology development co.,ltd.
#303-304 Room #699 QingTong Road
HuZhou Zhejiang
313000
China
